Returns And Exchanges

Return Policy

  • Eligibility for Returns:

    • We accept returns for most unused and unworn products within 14 days of shipment.
    • Items must be returned with their original packaging, including accessories and dust bags.
  • Return Shipping Fee:

    • Returns are subject to a $9.95 shipping label fee.
    • This fee is waived if you opt for a store credit refund or an exchange.
  • Sale Items:

    • Items on sale with a 25% or more discount are eligible for exchange only.
    • Exchange Only items cannot be refunded; however, they can be exchanged for a different size, a different item, or store credit.

Exchange Policy

  • Collaboration products are eligible for exchange or store credit only.

Refund Method

  • Credit Card: Refunds will be processed within 7 to 15 working days.
  • PayPal: Refunds will be processed within 7 to 15 working days.

Collection and Return Handling

  • Contact Us Before Returning:

    • Please email us about your issue before submitting a return request.
  • One-Click Return Process:

    • Once your return is authorized, you can initiate the return process with just one click.
  • Refund Processing:

    • After we receive your returned item, our satisfaction center will inspect it for any damage.
    • If the item meets the return criteria, your refund will be promptly processed to your original payment method within 7 to 15 working days.

 

×